If you are excited about shaping the future of law and want to join a collaborative team that’s doing just that, MetaJure would like to talk to you. We are looking for a Customer Success Manager to serve in a temporary capacity during a leave of absence for a team member. This is a part-time, 20 hour/week role beginning in December 2017 and expected to continue through March 2018. Based on projected needs for the business, this position may continue beyond March, which will be determined as business needs evolve in early 2018.
The Customer Success Manager is responsible for managing the relationships with our customers, helping drive successful use of our product and a high level of satisfaction that leads to long term customer retention. You’ll serve as a primary point of contact to our customers following each sale, work with them to understand their success criteria, and provide training and trusted advice as they roll MetaJure out to their lawyers and staff. This is a critical role for MetaJure’s team. Understanding customer success criteria, addressing questions, and resolving their issues will be key to your success.
Got questions? Here’s a link to more information. Application deadline: 5 PM on November 3
To apply, please send your cover letter and resume to firstname.lastname@example.org. We look forward to hearing from you!