When the Lawyers at These Four Firms Complained About Their DMS, Management Took Them Seriously

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Four law firms share their document management challenges in the new case study, What Happened When Four Law Firms Tapped the Power of Their Hidden Data.

They all have a common pain point — they can’t find the information they need quickly and easily:

  • A 70-person law firm transitions to a new document management system. However, the firm concludes that it would be too expensive to migrate 2 TB of legacy data to the new system. But the firm wants to give its lawyers and staff access to these documents …
  • A law firm takes the plunge and goes paperless — sort of. The firm scans all incoming paper documents and makes them searchable with OCR technology. However, the firm’s lawyers don’t trust the document management system’s search tools (for good reason) so they cling to their paper files …
  • Seven years ago, a midsize litigation firm invested in state-of-the-art software for storing and sharing Outlook folders so that colleagues could access client-related email. But the software’s search tools make it difficult to find specific email messages, resulting in wasted time and frustrated lawyers …
  • For the last eight years, an 80-person business and real estate transactions firm has used Worldox for document management and Mimecast for email management. Lawyers (rightfully) complain that they often have to search both systems and with 7 million files, that’s not easy. They need a better solution that’s affordable…

These four law firms solved their document and email search problems thanks to new software that TechnoLawyer publisher Neil Squillante described in his recent report as “knowledge management software designed to supplement a document management system.” In other words, the firms didn’t have to replace their legacy software.

Find out what happened at each firm — download your free PDF copy of the case study now.